Ultra-sensitive policyholder data
A claims file mixes medical, financial and personal data. Sending it to a US API is a major GDPR risk.
Sovereign AI for insurers and brokers
Handle claims, policies and committees faster, without exposing policyholder data.
Example: a team member asks a question, Eridia reads the files and answers with its sources.
Summarize claim file DS-2026-04817 (fire at the Logimer warehouse): applicable cover, deductible, estimated settlement and missing documents.
I read 3 documents:PDFNotification_DS-2026-04817.pdfPDFAdjuster_report_18-03.pdfPDFSchedule_MRI-882410.pdf
Fire claim: handler summary
€412,300
Assessed damage
adjuster report 18/03
€15,000
Deductible
schedule, art. 9
€386,800
Estimated settlement
after €10,500 depreciation
2
Missing documents
reminder to send
Why insurance can't use generic AI
Huge document volumes
Policies, terms and conditions, expert reports, correspondence: teams drown in documents and lose hours searching.
A demanding regulatory framework
GDPR, DORA, supervisory expectations: processing location and traceability are under close scrutiny.
What Eridia brings to insurers
AI agents deployed on your premises, from claims to underwriting.
Claims file analysis
The AI reads the complete file (statements, expert reports, documents) and produces a structured summary for the handler.
Home insurance · handler: L. Garnier
Settlement note: claim DS-2026-03952
Facts
Leak from a concealed pipe on 06/02/2026 in an apartment in Nantes. Damage to the policyholder's home and to the apartment below.
Assessment
Policyholder's damage assessed at €8,740, including leak detection. The third party is handled under the IRSI inter-insurer agreement.
Position
Cover confirmed. Settlement of €8,590 after the €150 policy deductible, paid within 10 days of receiving the repair invoice.
Policy and coverage comparison
Terms and conditions, riders, exclusions: the AI compares versions and answers coverage questions precisely.
3 covers less favorable in 2026
| Cover | Current policy | 2026 proposal | Change |
|---|---|---|---|
| Damage deductible | €1,500 | €2,500 | Less favorable |
| Glass breakage | No deductible | €150 | Less favorable |
| Goods in transit | €50,000 | €80,000 | More favorable |
| Roadside assistance | Included | Optional | Less favorable |
Meeting and committee summaries
Technical committees, portfolio reviews: transcription and automatic extraction of decisions and action items.
Technical committee: commercial package
19/03/2026 · 5 participants · 47 min
Overview
Review of the bakery commercial package portfolio. Loss ratio deteriorating, driven by three large fire claims. The committee tightens prevention and prepares a pricing review.
Actions
- Thomas: mandatory risk survey above 500 m², from April
- Nadia: pricing review proposal for 1 July
- Hélène: note to partner brokers before 15/04
Instant document search
Claims procedures, scales, technical notes: your handlers find the right answer in seconds.
Eridia
Not covered, except theft with violence
- Exclusion: art. 7.3 of the Motor 2025 policy terms: theft is not covered when the keys are left on or in the vehicle.1
- Exception: cover still applies if the theft involves violence or threats against the driver, art. 7.4.2
- Reply: use letter template GEST-AUTO-12, including the appeal options and the ombudsman's contact details.2
Motor_terms_2025.pdf, art. 7.3 and 7.4Letter template GEST-AUTO-12
Every leading model
ChatGPT, Claude, Gemini, Mistral, DeepSeek, Qwen: the right model for each task, hosted in the EU with zero data retention.
Pick a model
ChatGPTOpenAI
ClaudeAnthropic
GeminiGoogle
MistralMistral AI
DeepSeekDeepSeek
QwenAlibabaClaude
Writing, long-document analysis and complex reasoning.
DocumentsWeb searchSpreadsheetsCode
Hosted in the EU · zero data retention
Frequently asked questions from insurance
